Question 1

How often should I schedule cleaning?

Accepted Answer

It depends on your lifestyle, but we offer weekly, bi-weekly, and one off cleaning options.

Question 2

Can I request specific tasks or areas to be cleaned?

Accepted Answer

Absolutely! We customise each service to fit your needs—just let us know what to focus on.

Question 3

Do I need to be home during the cleaning?

Accepted Answer

No, you don’t have to be home. Many clients provide us with access instructions, and we ensure your home is secure when we leave.

Question 4

What is included in a standard cleaning?

Accepted Answer

Standard cleaning includes dusting, vacuuming, mopping, kitchen surface cleaning, bathroom cleaning, and trash removal.

Question 5

Do you bring your own cleaning supplies?

Accepted Answer

Yes, we bring all necessary equipment and eco-friendly cleaning products unless you prefer we use your own.

Question 6

Are your cleaners background-checked?

Accepted Answer

Absolutely. All team members are thoroughly vetted and trained for your peace of mind.

Question 7

How long does a typical cleaning take?

Accepted Answer

It depends on the size and condition of your home, but most standard cleanings take 2–4 hours.

Question 8

How much do your services cost?

Accepted Answer

Pricing depends on the size of your home and the type of service. Contact us for a free customised quote.

Question 9

Will I have the same cleaner each time?

Accepted Answer

We do our best to send the same team for recurring services, depending on availability.